FAQ - Digital Drops
How we can help you?
Frequently Asked Questions
Each business is unique. But in general, we always recommend starting with the basics by implementing Digital Drops CRM features and then scaling up to sales funnels and beyond.
Yes! Digital Drops offer a 20% discount for users who upgrade to an annual subscription.
At Digital Drops, we understand the importance of supporting small businesses and entrepreneurs. That’s why we’re proud to offer additional discounts on our Digital Drops CRM platform to help these businesses succeed. With our additional discounts, small businesses and entrepreneurs can get the most out of platform and take their business to the next level.
The payment method we accept is bank transfers. Unfortunately, we do not support PayPal payments.
Yes. If you need to cancel your subscription for any reason, we request that you initiate your cancellation request at least 15 days prior to the next invoice date. This will give us enough time to process your request and make any necessary changes to your account. Please initiate your request through our support email. You’re not locked in any contracts with us, so you’re free to cancel at any time. We hope you had a good experience while you were with us and we Thank you for your business!
We want to make things as easy and straightforward for you as possible. That’s why the only other charges you have to worry about are for texts and calls, which are billed directly through Twilio. You can view the wholesales pricing for these services on the Twilio website clicking the link https://www.twilio.com/pricing . We believe that this approach provides the most transparent and fair billing process for our customers.
At Digital Drops, we want all of our users to be able to take full advantage of our platform and achieve success. That’s why we’ve made it mandatory for all new users to have an onboarding and coaching call with one of our team members. This gives us a chance to walk you through the Digital Drops CRM, answer any questions you may have, and help you get started on the right foot. We want to make sure you have everything you need to grow your business and reach your goals. So if you’re ready to get started, sign up for a Digital Drops account today and schedule your onboarding call. We’ll be here to support you every step of the way.
Digital Drops is excited to announce that we are now offering free onboarding and setup for all new clients! We’ll help you choose the right features, set up your account, and train you on how to use our platform. We’re committed to providing the best possible service to our clients, and we’re committed to helping you grow your business.
No. Digital Drops CRM is always evolving to meet the needs of our users! We update our app very frequently, so you’re always getting the latest and greatest features! You get to enjoy all the benefits as a user! So go ahead and enjoy all the new features- Digital Drops CRM is always updating to give you the best possible experience!
Our team is available by phone or live chat to answer any questions you may have about our service. We’re also here to help with any problems you may have while using our platform. And if you need assistance, we’ll be there for you then too. We’ll be happy to help in any way we can.